Nov 12, 2020
Savvy hotels are bending the rules with fewer limitations and more time in-house for Covid-era guests.
Since The Peninsula Beverly Hills rolled out “Peninsula Time” back in 2012, we’ve wondered just how necessary (or civilized) rigid check-in and check-out regulations really are.
A scattering of top-tier hotels have introduced malleable arrival hours over the years, including The Standard, which charged a fee for flexibility (and began its Asia takeover with a resort in the Maldives last year). And now with city-break staycations on the rise thanks to borders binding outward-bounders, more brands are seeing the value in letting guests come and go as they please. Several properties in the region are offering one-night stays for 24 guaranteed hours (see the new Sindhorn Kempinski) or even 36 hours (hello, Capella Bangkok). Dusit Hotels and Resorts not only let you check-in but also eat breakfast whenever you want.
So we were psyched to hear that at last, the California dream is coming true in Peninsulas all over the world. Starting in the new year, all clocks change to Peninsula Time so you can arrive any time from 6:00 a.m. and linger on until 10:00 p.m. at no extra cost. Be it the Hong Kong flagship or gay Paris, they’re letting us linger for what you might call a self-imposed luxury lockdown.
Clockwise from top: Cedric Arnold (2); Courtesy of Peninsula.
For evidence, look no further than one of Bangkok’s grand dames, which just reopened after a refurb—both physically and in the customer-service department. Guests at The Peninsula Bangkok get desires on demand with 24-hour e-concierge service, PenChat; no need to download an app—just text the team on your preferred messaging service. The deal is sweetened with The Seven Loves of The Peninsula Bangkok (from Bt7,777 per room per night, including breakfast, transfers, 50 percent off your second room or second night, and other perks; November 1, 2020–March 31, 2021), an offer that includes a choice of experiences to remind you why you love the city, such as a sunset river cruise or tour in a pretty Peninsula tuk tuk.
From the hotel California to Bangkok, that other city of angels, you may be able to checkout any time you like, but you’ll never want to leave.